Goals
Provide customer service and comply with legally mandated activities.
- Implement General Plan policies
- Manage NPDES requirements
- Submit required data and financial reports on time
- Increase information available on internet
Enhance available funding sources to meet existing and future transportation needs.
- Review and establish defendable and sustainable TIM fees
- Maximize revenue participation from external sources (FHWA, Caltrans, etc)
- Work with other transportation partners to leverage available money
Improve Project Delivery so that needed transportation improvements are delivered timely, and efficiently.
- Deliver 5-year Capital Improvement Program
- Develop 10-year and 20-year Capital Improvement Programs responsive to General Plan growth issues and revenue estimates
- Develop Quality Control/Quality Assurance Program
- Augment staff as needed with consultant resources
- Partner with Developers for delivery of transportation projects
- Develop a “shelf-list” of projects to take advantage of new revenues
Improve performance of existing highway system.
- Improve pavement condition scores
- Increase the annual delivery of chip seals, overlays, and brushing/ditching
- Reduce accident rates
- Respond timely to complaints
Implement Performance Based Budgeting so that resource utilization (budgets) can be measured against performance expectations.
- Implement quantifiable performance measures
- Implement tie between resources and performance measures
Develop staff so that customer service is a focus and teamwork is a way of life.
- Complete MOU to define roles and responsibilities between Development Services Department and DOT
- Recruit high-caliber staff
- Implement comprehensive employee training program
- Implement employee recognition program